Question 1

1) What areas do you serve?

Accepted Answer

We operate exclusively within New York City. Our NYC-only focus allows us to maintain predictable ETAs and controlled service quality.

Question 2

2) Do you offer same-day delivery?

Accepted Answer

Yes. Same-day and time-sensitive deliveries are core to our service model.

Question 3

3) Is my delivery tracked?

Accepted Answer

Tracking and status updates can be provided depending on the delivery type and workflow required. For high-priority items, confirmation is standard.

Question 4

4) Do you provide proof of delivery?

Accepted Answer

Yes. Proof of delivery, including signature and timestamp documentation, is available when accountability is required.

Question 5

5) Can you deliver to a specific person (named recipient)?

Accepted Answer

Yes. We can deliver directly to the named individual specified in the request.

Question 6

6) Do you offer scheduled routes?

Accepted Answer

Yes. We support daily and weekly scheduled runs for offices, studios, and operations teams.

FAQ